Terms & Conditions

1. Acceptance of terms

By creating an account or using our services, you agree to these Terms & Conditions. If you do not agree, please do not use CrossBorderCart.

2. Service description

We provide a forwarding and consolidation service. We receive packages on your behalf at our warehouse, store them for a limited period and arrange shipment to your final address using third-party carriers.

3. Your responsibilities

• Provide accurate contact and delivery information and keep it updated.
• Ensure that items you ship are legal and compliant with export and import regulations.
• Pay all applicable shipping charges, customs duties, taxes and other fees.

4. Prohibited items

You may not ship: illegal goods, dangerous goods, weapons, explosives, cash, counterfeit products or items restricted by the carrier or destination country. We may refuse or dispose of prohibited items.

5. Liability

We act as an intermediary between you and the carrier. While we take great care of your packages, our liability is limited to the amount permitted by applicable law and any optional insurance you have purchased.

6. Payments & refunds

All charges must be paid before a shipment is released. Refunds, if applicable, are handled according to our Refund Policy.

7. Changes to these terms

We may update these terms from time to time. The latest version will always be available on this page.

8. Contact

If you have questions about these terms, please contact us at support@crossbordercart.com.

This document is a template and should be reviewed by a legal professional for your jurisdiction.