We’re here to help
Contact Cross Border Cart
Have questions about your shipments, delivery timelines, pricing, tracking, or account? Reach out to our team and we’ll help you as quickly as possible.
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Email support
For shipment help, billing questions, and account support.
support.crossbordercart@gmail.com⏰
Business hours
UAE business hours for customer support.
Sunday – Thursday
9:00 AM – 6:00 PM (UAE time)
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Response time
We aim to respond to most support requests quickly.
Usually within 24 business hours
Customer support details
Support email
support.crossbordercart@gmail.comBilling email
billing@crossbordercart.comBusiness hours
Sunday – Thursday
9:00 AM – 6:00 PM (UAE time)
Best for urgent support
Include your tracking number, account email, and a clear description of the issue.
Warehouse information
Warehouse name
Cross Border Cart Warehouse
Location
Dubai, United Arab Emirates
Note
Customer-specific suite or locker details are provided inside your dashboard after registration.