Privacy Policy

1. Who we are

CrossBorderCart ("we", "us", "our") provides cross-border shipping and consolidation services from the United Arab Emirates to customers around the world.

2. Information we collect

• Account information – name, email address, phone number, password and billing details.
• Shipment information – package contents, tracking numbers, values, photos and delivery addresses.
• Usage data – IP address, device details and basic analytics about how you use our website.

3. How we use your information

• To provide and manage your CrossBorderCart account.
• To receive, store, consolidate and ship your packages to the correct address.
• To process payments and prevent fraud.
• To communicate with you about shipments, invoices and support.
• To improve our services and comply with legal or regulatory requirements.

4. Sharing of information

We may share your information with:

• Shipping carriers and logistics partners.
• Payment providers and financial institutions that process transactions.
• Service providers that help us operate our website and customer support.
• Government or customs authorities when required by applicable law.

5. Data retention

We keep your account and shipment data for as long as needed to provide our service and for a reasonable period afterwards for accounting and legal purposes.

6. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account where legally possible.

7. Contact

For privacy questions, please contact us at privacy@crossbordercart.com.

This Privacy Policy is a general template and does not replace legal advice. Please review with your legal advisor before publishing.